Harshitha P. M

Customer Service Assistant @NHS England

Cambridge, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Customer Service Assistant @NHS England

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Cambridge, GB

EDUCATION

2022 — 2024

Rajiv Gandhi Institute of Technology, Kottayam

Master of Computer Applications - MCA

2019 — 2022

MERCY COLLEGE, PALAKKAD

Bachelor's degree

ABOUT HARSHITHA P. M

Passionate machine learning enthusiast and skilled web developer with hands-on experience in creating innovative solutions across both fields. Proficient in Python, TensorFlow, and web technologies like HTML, CSS, JavaScript, Django, and MySQL. My expertise spans data analysis, NLP, deep learning, and responsive web design, enabling me to solve complex problems and deliver impactful projects. In web development, I contributed to a hospital management web application, collaborating with a team to design user-friendly interfaces and implement backend systems for seamless navigation and efficient data management. My work reflects a strong understanding of web technologies and end-to-end development practices. On the machine learning front, I have applied advanced techniques in projects like YouTube sentiment analysis, utilizing the YouTube API and NLP tools such as VADER to extract insights from large datasets. During my internship at IIT Madras, I worked on air pollution prediction, leveraging Random Forest models and satellite data for accurate forecasting. I am particularly driven by a desire to merge my web development and machine learning skills to create intelligent, user-centric applications. Constantly learning and exploring new technologies, I strive to contribute to innovative projects that make a real-world impact. Let’s Connect! If you’re looking for a dedicated professional with expertise in web development and machine learning, let’s connect and explore opportunities to work together.

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Harshitha P. M — Customer Service Assistant at NHS England in Cambridge, GB | Unifers