Harshita Sharma

Accounts Coordinator @United Trimen

Toronto, ON, CA

Maintained detailed records of account activities, ensuring accurate invoicing and PAD processes were in place.• Updated internal databases with account information to maintain concise, clear records.• Supported senior account managers in strategic planning initiatives aimed at growing existing accounts or acquiring new business opportunities.• Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.• Streamlined communication between clients and internal teams for seamless project execution.• Organized regular status meetings with clients to review project progress, address concerns, and align on future objectives.• Analyzed invoices to detect discrepancies, duplicate payments and overpayments.• Facilitated weekly status reports, project documentation and client billing.• Acted as a liaison between various departments within the organization, facilitating smooth collaboration on shared projects or initiatives.• Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.• Liaised with internal teams to facilitate proper pre-and post-sales service• Processed and completed credits and rebill for the customer

Lambton College

Graduate Certificate, Advanced Project Management and Strategic Leadership

University of Rajasthan

PG Diploma in Banking and Finance , Finance, General

Chaudhary Ranbir Singh University (CRSU), Jind

Bachelor's degree, B.Sc mathematics +B.Ed ( dual degree )