Harshit Taneja
WPP Media | Omnicom Media Group | PSME Google Process - Cognizant
- Role
- Senior Subject Matter Expert at Cognizant
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Senior Subject Matter Expert
Sep 2024 — Present · Gurugram, IN
As a product expert in troubleshooting CM360 and DV360 platform issues, I identify and resolve complex technical challenges to ensure smooth user experiences. I lead a team of 30, providing both offline and virtual training to enhance their expertise. I also drive sand-boxing and on-the-job training for Platinum, Titanium, and Gold CM360 and DV360 users, fostering a culture of continuous improvement. Additionally, I collaborate with stakeholders to refine processes and keep the team updated on new product features and best practices.
Education
MICA | The School of Ideas
digital marketing, Marketing
2020 — 2021
Guru Gobind Singh Indraprastha University
Bachelor of Business Administration - BBA, Business/Commerce, General
Montfort Secondary School
Business/Commerce, General
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