Harshit Sinha
Fraud Analyst at NatWest Group
- Role
- Fraud Analyst at NatWest Group
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
Experience
Fraud Analyst
Dec 2021 — Present · Gurugram, IN
Preventing bank losses by investigating frauds and disputes and utilizing analytical skills, while ensuring that the customer doesn\'t experience any financial impact.Proficient in navigating MasterCom platform to efficiently raise chargebacks for disputed transactions, ensuring accuracy and compliance with company policies.Demonstrated expertise in analyzing MasterCom reject entries, identifying root causes, and implementing corrective actions to minimize future rejections.Examining the outstanding transactions on the bank\'s suspense account and taking appropriate measures to reconcile them.Minimizing the risk of exceeding the SLA by performing daily banking operations keeping good quality intact.Coordinated with different teams across all locations in developing work plans for effective risk mitigation.Conducted thorough training sessions for new colleagues, providing process insights and resolving queries to enhance operational efficeincy.
Education
Aryabhatta Knowledge University, Patna
Bachelor of Business Administration, Management
2017 — 2020
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