Harshit Sharma

About Harshit Sharma

I’m a results-driven Tech Ops & DevOps Engineer with hands-on experience in optimizing service performance, automating operations, and maintaining high system reliability across large-scale environments.I specialize in L2 analysis using logs and databases, handling alerts via SMS/Mail and Nagios, and driving quick issue resolution through PMM to ensure SLA and TAT compliance. My work focuses on maintaining operational hygiene and reducing manual intervention through automation and process optimization.With strong expertise in Linux, Networking, Scripting, CI/CD pipelines, Jenkins, Git, GitHub, and Ansible, I design and maintain efficient automation workflows that enhance deployment speed and stability. I also manage critical site operations — including disk space & storage optimization, data lifecycle management, CDR reconciliation, dashboard validation, traffic monitoring, and user provisioning — ensuring smooth system performance and minimal downtime.My technical foundation is strengthened by deep knowledge of SQL, including DDL, DML, DCL, and TCL statements, schema design, and constraint management to ensure performance and data integrity.Passionate about DevOps culture, I continuously work toward improving monitoring, automation, and reliability — bridging the gap between operations and development to achieve true operational excellence.

Experience

1. Technical Operations Engineer

   Teledgers

   May 2024 — Present · Gurugram, IN

   Resolved in-depth L2 production analysis using application logs, system logs, and performance metrics to ensure high availability, reliability, and performance optimization. Administered Linux servers (Ubuntu, CentOS, RHEL) including user management, permissions, process management, cron jobs, log rotation, and service management (systemd) Controlled disk utilization, LVM, file system tuning, storage optimization, and capacity planning. Executed binary patching, application upgrades, server provisioning, and configuration management using Ansible, ensuring consistent deployments, fast rollback, and zerodowntime releases. Maintained source code repositories using Git and GitHub. Created and sustained Jenkins CI/CD pipelines across development, staging, and production environments. Investigated and resolved network issues related to DNS, routing, latency, and port accessibility. Provided DevOps-focused L2 support during production deployments, binary patching, OS upgrades, and planned maintenance windows, ensuring minimal downtime and high service reliability. Handled server hardening, backup policies, patch management, and access control across both on-premises and AWS environments. Worked closely with developers, QA, networking, and infrastructure teams to drive automation, CI/CD, system stability, and continuous improvement.

Education

• T.R.D.A.V Public Senior Secondary School Kangoo

  Intermediate

• CHANDIGARH UNIVERSITY

  Master of Business Administration - MBA

• T.R.D.A.V Public Senior Secondary School Kangoo

  High school

• CHANDIGARH UNIVERSITY

  Bachelor of Engineering - BE, Computer Science

  2017 — 2021