Harshit P.
ServiceNow Admin - Digital AI & HR Content Management
- Role
- Servicenow Project Quality Analyst at Johnson Controls
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Harshit P.
A dynamic professional with over 10 years of experience in Total Quality Management, Content Management for HR-Learning & Development & Project Management. Excellent Communication skills with an expertise in cultivating and maintaining key relationships with Stakeholders. Leverage core strengths and connections to develop new business, and secure strategic alliances. Expertise in Business Analysis, reviews and presentations.
Experience
Servicenow Project Quality Analyst
Sep 2024 — Present · Pune, IN
Digital AI Content Management - Learning & Development. ServiceNow Admin for HR Content. Auditing, Quality Check & Publishing the HR Content on ServiceNow. Manging the validity & visibility of the articles & HR Content on ServiceNow. Overall administration of HR Content on ServiceNow. Stakeholder Management and managing the ServiceNow Ticketing cycle & SLA. Creating SOP and Guidelines for HR Content Management. Testing the Digital AI Tool.
Education
Savitribai Phule Pune University
Bachelor's degree
2014 — 2017
KPMG
Lean Sigma Black Belt
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