Harshit Nagpal

Digital Product Leader | Generative AI, Salesforce, PEGA & Data Exchange Products | Specialized in BFSI Industry Transformation

Role
Unit Manager - IT Operations (Lead Business Analyst) at MetLife
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About Harshit Nagpal

As a dedicated Business and IT Product Consultant in the BFSI domain, I bring a wealth of expertise in requirements gathering, elicitation, and Agile delivery models. My career has been marked by successful projects in Generative AI, chatbots, data products, policy administration systems, insurance billing, actuarial rating systems, product management, underwriting portals, insurance reporting, and claim management systems.Proficient in both SOAP and REST web services, I also have a deep understanding of insurance industry data exchange standards, including LIMRA-BEM, BCM, EOIS, and ACORD forms and data references. My skills extend to BPMN, BPMN2.0, robotic process automation, and various statistical and functional tools such as MS Visio, Microsoft Azure DevOps, PEGA, Camunda, Tableau, SQL, Python, JIRA, Confluence, Lucidchart, Swagger, and Postman.With a passion for innovation and a commitment to excellence, I strive to drive significant transformations in the BFSI sector, leveraging cutting-edge technologies and methodologies.

Experience

  1. Unit Manager - IT Operations (Lead Business Analyst)

    MetLife

    Jul 2024 — Present · IN

Education

  • Indian Institute of Management, Indore

    Leadership Programe, Business Administration and Management, General

  • Jamia Millia Islamia

    Master's In Business Management, International Business Management

    2013 — 2015

  • Hansraj College

    Bachelors of electronics, Electrical and Electronics Engineering

    2009 — 2012

Skills

  • Operations Research
  • Business Statistics
  • Marketing Strategy
  • Business Planning
  • Finance Managment
  • E-Commerce
  • Microsoft Office
  • Web Design
  • Marketing Communications
  • Recruiting
  • Project Management Office (Pmo)
  • Customer Relationship Management (Crm)
  • Market Research
  • International Marketing
  • Team Leadership
  • Business Development
  • Human Resources
  • Talent Acquisition
  • Digital Marketing
  • Project Management
  • Import/Export Operations
  • Marketing
  • Managerial Economics
  • Business Strategy Formulation
  • Management
  • International Trade and Devlopment
  • Team Management

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Harshit Nagpal — Unit Manager - IT Operations (Lead Business Analyst) at MetLife in New Delhi, DL, IN | Unifers