Harshit Kumar

About Harshit Kumar

As a Certified Business Analysis (BCS), currently serving as a Business Analyst at Contec…

Experience

1. Business Analyst

   Contec Global Limited

   Dec 2024 — Present · Delhi, IN

   Conducts thorough hands-on analysis and documentation of business processes to formulate strategic recommendations to enhance operational efficiency and effectiveness.Develops and executes comprehensive project plans with meticulous attention to detail, ensuring the successful implementation of initiatives.Implemented Key Performance Indicators (KPIs) to measure the impact on maintenance response times, resulting in significant improvements. Contributed to the development of User Acceptance Testing (UAT) test cases to ensure thorough coverage of functionalities aligned with end-user expectations.Communicates and presents complex ideas to stakeholders across all organizational levels, fostering understanding and alignment on key initiatives.Manages multiple projects successfully to fruition, ensuring alignment with business operations and exceeding stakeholder expectations.Point of contact for teams when multiple units are assigned. Supported testing activities, including user acceptance testing (UAT) and implementation of information systems, ensuring alignment with business requirements.Collaborated with the training team to create comprehensive end-user documentation and supported training initiatives.Conducted thorough analysis of current business processes and user needs, actively participating in the development of innovative solutions to existing business challenges.Acted as a liaison between business and technology teams, facilitating communication to ensure project objectives were met.Performs quality control, adjusting schedules, and targets, as needed, throughout the project lifecycle.