Harshil Navlakha
Customer Service Representative @AMJ
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WORK HISTORY
Customer Service Representative @AMJ
Calgary, AB, CA
Coordinate daily scheduling, dispatching, and supervision of local delivery crews to ensure timely home deliveries.Act as the primary liaison between customers, delivery teams, and internal departments, providing updates and resolving service-related concerns.Monitor service quality and implement corrective actions to maintain high performance standards and customer satisfaction.Ensure compliance with company policies, safety procedures, and operational best practices.Support team performance through effective communication, planning, and issue resolution in a fast-paced logistics environmen
EDUCATION
Gujarat University
Bachelor of Commerce - BCom, Statistics
Simandhar Education
CPA USA (In progress), Accounting
Sheridan College
Postgraduate certificate, Professional Accounting
The Institute of Chartered Accountants of India
CA Foundation Qualified, Accounting
Durham College
Postgraduate Certificate, International Business
ABOUT HARSHIL NAVLAKHA
Accounting professional with cross-border experience in audit, taxation, and financial reporting. Specialized in Canadian accounting and international business. Skilled in GAAP, GST/TDS compliance, and financial analysis using tools like Excel, QuickBooks, and Xero. Known for accuracy, adaptability, and turning financial data into actionable insights.
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