Harshil S.

Experience

1. Project Manager

   Allure Commerce

   Dec 2024 — Present

   Overall Project Management: a. Collaborate with clients, stakeholders, and technical teams to ensure deliverables are as per the defined project scope/SLA, objectives, and requirements. b. Develop comprehensive project plans, including timelines, milestones, tasks, and resource allocation, for build projects, using project management tools. c. Identify potential risks and develop mitigation strategies. d. Monitor project timelines and ensure that milestones are achieved on schedule. e. Manage project budget in terms of defined efforts as agreed on statement of work for build projects and ensure cost-effective resource allocation. f. Identify potential risks and issues that may impact project success. g. Implement change request management processes to minimize disruptions and ensure a smooth transition. Maintenance Planning and Tracking: a. Collaborate with clients and technical teams to plan and schedule routine website maintenance activities, including security patches, updates, and performance optimizations. b. Develop a maintenance calendar and ensure alignment with clients\' business goals. c. Prioritize issues based on their impact on website functionality and business operations. d. Maintain accurate documentation of maintenance activities, issue resolutions, and updates applied to the website through monitoring tools. Client Communication: a. Communicate maintenance schedules, updates, and issue resolution progress to clients in a clear and timely manner. b. Serve as the primary point of contact for clients and stakeholders, maintaining regular communication regarding project progress, challenges, and updates. c. Address client concerns, feedback, and change requests in a timely manner. Vendor Management: d. Coordinate with third-party vendors, if applicable, for specialized support and services related to website components.