Harshil Kapadia

About Harshil Kapadia

Data professional with 10+ years of experience helping organizations turn raw data into business outcomes. My career has taken me through consulting, enterprise software, and cloud platforms where I\'ve built reporting systems, designed and maintained data pipelines, developed warehouse architectures, created executive dashboards, and delivered machine learning solutions.What I value most is the ability to work across the full data lifecycle. I\'ve partnered with business teams to define KPIs and reporting requirements, collaborated with engineers to ensure data quality and availability, and worked alongside Sales and Ops teams to integrate predictive models into their workflows. This breadth allows me to bridge gaps between technical and non-technical stakeholders and adapt quickly to whatever a project demands.

Experience

1. Senior Staff Data Scientist

   ServiceNow

   Mar 2025 — Present · Santa Clara, CA, US

   I am part of business analytics team that supports Global GTM - Strategy, Planning, and Operations organization. My work directly helps ServiceNow win new accounts and identify potential Net New ACV dollars in existing accounts through data-driven insights to surpass ServiceNow\'s goal of $30B+ revenue.Leading ML initiatives for Global GTM - Strategy, Planning, and Operations organization in below areas- Sales Forecast (Yearly/Quarterly)- New Logo Acquisition - Upsell and Cross-sell - Territory Design and Quota Planning

Education

• Sarvajanik College of Engineering & Technology

  Bachelor’s Degree, Electronics and Communication Engineering

• University of Cincinnati Carl H. Lindner College of Business

  Master of Science (M.S.), Information Systems

• M.T.Jariwala High school

  High School Diploma, High School/Secondary Diplomas and Certificates