Harshika Patel
Technical Delivery Manager @Three Uk
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WORK HISTORY
Technical Delivery Manager @Three Uk
Maidenhead, GB
Leading a number of complex projects for IT Transformation and Customer Migration for a variety of Business areas including Fraud, Finance, IT & Data, Retail, Marketing, etc. Experience in delivering a wide variety of Telecom projectsinvolving: launching Azure cloud solutions, Billing and CRM upgrades, TCS HOBs, Oracle Exadata and enhancing MVNO services (Provisioning, integration, number management).Responsible for full project lifecycle within a fast paced environment. Utilised waterfall, agile and iterative development methodologies with cross functional teams to get desired results. Strong focus on performance optimisation, stakeholder management and proactive troubleshooting. Experienced in managing multiple projects at once with multiple vendors. Strive on building strong relationships including executives to create collaborative teams and foster innovation throughout the project life cycle. Mentored Graduates and Junior PMs.
EDUCATION
SCRUM Master (certified)
Certified, Agile Delivery Methodology
Swiss Finance Academy
2.1, Entrepreneurial, Management and Finance
Imperial College London
Applied Business Management, Economics, Business Infromation Systems, International Marketing, Econometrics, Business Law
ITIL
ITIL v3 Foundation, Service Delivery Management
PRINCE2
Foundation and Practitioner, Project Management
Six Sigma
Six Sigma - White Belt, Business Administration and Management, General
Project Management Institute
CAPM, Risk, Procurement, Commerical, Cost, Qulaity, Time Management
SKILLS
ABOUT HARSHIKA PATEL
A bubbly and ambitious Prince 2 and SCRUM certified Project Manager with a highly…
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