Harshidkumar Patel
Customer Service Manager @N V Subway Limited
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WORK HISTORY
Customer Service Manager @N V Subway Limited
London, GB
Monitoring and maintaining shop staffing levels constantly to guarantee that sales are advanced and maximised, as well as to ensure partner talent and development. Taking customer orders and accepting payment via the store POS system. Preparing food and adhering to customer requests. Keeping the work area sanitary and professional at all times. Actively monitoring food ingredient temperature for safety and quality. Putting away supplies on truck delivery daysMaintaining efficient ordering methods to ensure the availability of necessary menu items and a proper inventory balance. Staff performance should be recognised and rewarded. As needed, disciplinary action will be taken.
EDUCATION
NATIONAL CADET CORPS
CERTIFICATE COURSE , Army ROTC, Military Science and Operations
VP & RPTP Science College, Vallabh Vidyanagar
Certificate course in MS-Officec, Computer and Information Sciences and Support Services
University of Bedfordshire Business School
Master of Business Administration - MBA, MBA with Data analytics
iiiEM - International Institute of Import and Export Management
Diploma of Education, import and export management
Sardar Patel University, Vallabh Vidyanagar
Master's degree, advance Accounting and Taxation
I. V. Patel College of Commerce
Bachelor's degree, Accounting and Finance
ABOUT HARSHIDKUMAR PATEL
As an Account Assistant at KBM Chartered Certified Accountants & Registered Auditors, I ensure the execution of SLAs, customer satisfaction, and metrics for supported processes. I analyze the suspense items daily and follow up with the Ops team to clear them. I also provide journal entries, supervise transaction-processing operations, maintain an orderly filing system, collaborate with external auditors, and prepare operational reports. I have an MBA in Data Analytics from the University of Bedfordshire Business School, where I learned how to use SQL language and Power BI for data analysis. I also have a master\'s degree in advance accounting and taxation from Sardar Patel University, and a diploma in import-export management from I am proficient in MS Office, Tally ERP9, Quick Book, and Xero. I am motivated and skilled in project management, import-export documentation, and communication with various government organizations. I am seeking a challenging position where I can utilize my skills and experience to contribute to the success of the company.
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