Harsh Gambhir
Sr Manager, Medical Affairs @Gilead Sciences
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WORK HISTORY
Sr Manager, Medical Affairs @Gilead Sciences
London, GB
Field Force CRM Solution (G360)- Conducted user workshops to identify business problems and needs aimed at improving overall system usage and user experience- Project management, including system design, build, testing & support handover of G360 to bring the system to the latest technology stack while introducing new features and enhancement of existing functionalities- Management of release cycles, coordination between business stakeholders and sustainment/operations team for continuous system improvementResearch Management Solution (G.Optics)- Implementation of G.Optics (Appian) for Investigator-Sponsored & Gilead-Sponsored Research solution- Complete ownership of system enhancements which includes release planning, scope finalization, resource management, system design, build, testing and handover to support- Built a scalable operational model to manage Level 2 support and minor enhancements- Cross-functional system SME to address concerns, clarifications and questions from business stakeholders across the globe for all therapeutic areas- Vendor management to handle product enhancements, upgrades, health checks to ensure zero downtime and maintain overall system healthFile Sync and Sharing solution (Egnyte)- Coordination with external vendor to build improved integration between systems enabling immediate availability of required documents in Egnyte
EDUCATION
Delhi College of Engineering
BE, Mechanical Engineering
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
MBA, Operations and Systems
SKILLS
ABOUT HARSH GAMBHIR
Business and Technology Consultant with more than 16 years of experience in project management, team management and client relationship management. Has a passion towards solving complex business problems to help global organizations achieve business process and technology transformations, enabling better decision making and improved customer experience.
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