Harshdeep

About Harshdeep

Finance and retail operations professional with hands-on experience in P&L management…

Experience

1. Retail Store Manager

   Curefit

   Oct 2024 — Present · New Delhi, IN

   Formulate & Implement Business Plan: Develop and execute store-level business plans, setting clear targets, goals, and KPIs. This includes merchandising planning, discuss with marketing team & identifying new business development opportunities.Customer Acquisition: Lead initiatives to retain new customers, such as exchange & defect policy to the customers.Customer Feedback: Monitor customer feedback, address complaints promptly, and use customer insights to improve store operations and service.Customer Service: Outstanding customer service orientation and the ability to build strong customer relationships.Training & Development: Conduct training programs for sales associates to enhance their skills, knowledge, and performance.Leadership: Lead and motivate the store team to achieve sales targets and provide excellent customer service.Stock Management: Oversee stock management processes, including stock indenting, receiving, and maintaining accurate inventory records.Cash Management: Ensure proper cash handling procedures and maintain accurate cash reconciliations, petty cash management

Education

• Deen Dayal Upadhyay Gorakhpur University, Gorakhpur

  BCom - Bachelor of Commerce

  2014 — 2017

• NIIT Institute

  Diploma, Diploma in Finance & Accounts

  2014 — 2015

• Jaipuria Institute of Management

  PGDM, Financial Services & Marketing

  2017 — 2019