Harshavardhan Yadav
L1 Application Support Engineer @Tata Consultancy Services
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WORK HISTORY
L1 Application Support Engineer @Tata Consultancy Services
Pune, IN
Deliver L1 production support for BFSI-critical applications, ensuring high availability, SLA adherence, and incident resolution via ServiceNow.Proactively monitor applications and batch jobs using Unix/Linux, Control-M, Splunk/AppDynamics, performing health checks and first-level troubleshooting.Analyze issues using SQL (Oracle/MySQL), log analysis, and Windows/Linux serversOperate under ITIL processes, maintaining audit-ready documentation while complying with BFSI security and regulatory standards.
EDUCATION
Chanakya Education Societys Indira College of Commerce & Science, Pune
B.sc, Computer Science
ABOUT HARSHAVARDHAN YADAV
L1 Application Support Engineer with experience in BA1 Service Engineering and COO Operations & Group Technology Service Management (GTSM). Skilled in SQL, Unix & Linux, IT operations, and production support, with strong expertise in incident management, troubleshooting, and system monitoring.Currently building hands-on knowledge in DevOps fundamentals, including CI/CD, Git, Linux automation, containerization, and cloud basics, with a clear focus on transitioning into DevOps / Cloud engineering roles. Passionate about continuous learning, automation, and delivering reliable IT services.
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