Harshal Singhvi
Customer Success Team Lead | Apptio Certified Practitioner | FinOps Certified | TBM
- Role
- Customer Success Team Lead at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Harshal Singhvi
Dynamic Customer Success Team Lead with a proven track record in building and enhancing client relationships. Expert in managing multiple projects efficiently as both a team leader and individual contributor. Inspirational and organized leader known for fostering positive rapport, trust, and driving teams toward achieving goals. Adept in cross-departmental collaboration with senior leadership. Exceptional trainer and mentor committed to guiding teams and clients to success.
Experience
Customer Success Team Lead
Nov 2023 — Present · Bengaluru, IN
Education
Ahmedabad University
Bachelor’s Degree, Marketing
2010 — 2013
Ahmedabad University
Master of Business Administration (M.B.A.), Marketing
2014 — 2016
Ahmedabad Management Association
Diploma in International Business Management, General Management (International Market)
2013 — 2014
Skills
- Communication
- Social Media
- Skilled Multi-Tasker
- Merchandising
- Time Management
- Operations Management
- Market Research
- Apparel
- Store Management
- Teamwork
- Team Management
- Marketing
- Organizational Leadership
- Conceptualization
- Corporate Sales Management
- Customer Experience
- Retail
- Customer Relations
- Travel Marketing
- Training
- Business Development
- Visual Merchandising
- Trend Analysis
- Corporate Communications
- Customer Relationship Management (Crm)
- Public Relations
- Management
- Team Building
- Consumer Behaviour
- Social Media Marketing
- Travel
- Microsoft Excel
- Fmcg
- Photography
- Leadership
- Crm
- Employee Training
- Organizational Development
- Microsoft Office
- Sales
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