Harshal Pandit

About Harshal Pandit

I am a technology leader with 21+ years of global experience architecting and delivering large‑scale digital transformation, data, and customer engagement platforms.My career blends deep hands‑on technical expertise with strategic leadership across enterprise architecture, Martech, CRM/CDP, cloud, and data engineering. Across six countries, I have led cross‑functional teams, shaped enterprise‑wide architectures, and delivered mission‑critical programs that modernize customer experience, unlock data value, and accelerate digital maturity. My strength lies in connecting business strategy with scalable technology design—ensuring every solution is customer-centric, robust, future‑ready, and aligned with organizational goals.What I bring as a Technology Leader:Enterprise Solution Architecture Leadership: Designing end‑to‑end architectures for CRM, CDP, cloud, and data ecosystems that support growth, personalization, and operational excellence.Data & Martech Strategy: Deep expertise in customer data platforms, identity resolution, data engineering, and analytics to drive customer 360, segmentation, and AI‑powered decisioning.Program & Delivery Governance: Proven ability to lead multi‑million‑dollar programs, manage global delivery teams, and ensure predictable, high‑quality execution.Technical Vision & Presales Influence: Skilled at shaping technology roadmaps, crafting solution narratives, and influencing C‑suite stakeholders through clear, strategic storytelling.Team Development & Leadership: Passionate about building high‑performing teams, mentoring architects and engineers, and fostering a culture of innovation and accountability.Career Highlights:Led global delivery teams across onshore/offshore models, leading 40+ engineers, architects, and analysts to deliver complex CRM, CDP, and data engineering programs. Directed enterprise‑scale digital transformation initiatives, modernizing customer experience and data ecosystems for multinational clients. Led architecture governance for large programs, ensuring alignment with enterprise standards, security frameworks, and long‑term technology strategy. Successfully delivered multiple CRM and CDP implementations, enterprise data warehouse programs, and cloud modernization initiatives with measurable business impact. Played a pivotal role in technical presales—shaping solution blueprints, influencing senior stakeholders, and driving strategic technology decisions. Championed continuous learning by introducing AI/ML, cloud, and data engineering upskilling programs for technical teams.

Experience

1. Senior Software Architect

   HCLSoftware

   Jan 2026 — Present · Mumbai, IN

Education

• Amrutvahini College of Engineering, Pune University

  Bachelor of Computer Engineering, Computer Engineering

  1995 — 2002

• Great Lakes Institute of Management

  Post Graduate Program in Management for Executives (Data Science and Analytics), Management, Data Science and Analytics

• SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney

  Professional Certification in Product Management, Product Management

  2023 — 2024

• Pune University

  Bachelor of Engineering - BE, Computer Engineering

Skills

• Teradata Relationship Manager or Trm
• T-Sql
• Teradata Utilities
• Pl/Sql
• Crm
• Extract, Transform, Load (Etl)
• Data Modeling
• Teradata Crm or Tcrm
• Software Development
• Crystal Reports
• Microsoft Sql Server
• Performance Tuning
• Databases
• Teradata
• Etl
• Oracle
• Visual Basic
• Integration
• Aprimo
• Sql
• Asp.net
• Aprimo Relationship Manager or Arm
• Data Warehousing