Harshali Chura

About Harshali Chura

MBA (Finance) & LLB graduate, pursuing LLM — combining business insight with legal…

Experience

1. Crm

   Drishtee

   Jul 2021 — Present · Amravati, IN

   Managing MIS and big data collected from call Managing a team call center (Swalambhan and banking project) for ourbusiness (MIRI circle, MIRI market and MIRI retail, MIS, Banking Admin).Customer connects and leads generation.Managing the State (Maharashtra, Madhya Pradesh, Goa, Chhattisgarh) wise customer database.Routine feedback calling (Swalambhan and Banking project).MIS generation and sharing it with the management on a daily, weekly, monthly basis.Updating regarding customer feedback on services, offerings, or any other issues with the help of the call center team.Connecting with customers and retailers on a daily basis.Managing the trainer for the Swalambhan project and maintaining the state-wise database.Managing SBI, BOB, UNION, PNB BANKS, INDIAN BANK Database and maintaining good relations with FI or LHO while solving any related problems.Managing the process of converting generated leads to CSP while maintaining good relations with FI or LHO.Leading 14 Young Fellows in identifying women groups, capacity building, and livelihood generation activities for SHG women.Identifying and mapping available resources according to the location\'s topography to explore the scope of new products.Creating a sustainable environment for 8 micro-enterprise groups (Vaibhavi) of women.Introducing sticks, pickles, mushrooms, biofertilizers, handicrafts, bamboo craft, tailoring, and backyard poultry and their value-added products to these micro-enterprise groups.Coordinating the team of fellows in 7 districts in Maharashtra and Madhya Pradesh.Preparing and implementing a business plan for the micro-enterprise groups.Working on the \'Swawalamban\' Model to ensure the sustainability of micro-enterprise groups.