Harshal Shah

Experience

1. Head of Sales Marketing

   Sunny Developers

   Jun 2021 — Present · Mumbai, IN

   Lead and supervise the sales team, set sales targets, develop sales plans and strategies, and monitor sales performance. Provide guidance and training to team members to improve their sales techniques and achieve individual and team goals- Identify and pursue new business opportunities, establish relationships with potential customers, and conduct market research to identify customer needs and preferences. Collaborate with marketing and other departments to implement marketing and promotional activities to attract customers and generate leads- Build and maintain strong relationships with customers, understand their requirements, and provide excellent customer service throughout the sales process. Address customer complaints or concerns promptly and resolve them effectively to ensure customer satisfaction and loyalty- Oversee the sales process for the real estate development project from initial lead generation to final closure. Coordinate with internal teams, such as construction, legal, and finance, to ensure smooth project execution and timely delivery of units to customers- Prepare sales reports, sales forecasts, and market analysis to evaluate sales performance, identify areas of improvement, and make data-driven decisions. Present sales updates and progress reports to senior management and stakeholders.

Education

• University of Mumbai

  PGDM

  2007 — 2009

• S K Somaiya College of Arts, Science & Commerce

  Bachelor of Management Studies