Harshal Patel

Supervisor @Dairy Queen

Saskatoon, SK, CA

Supervise and support team members during shifts to ensure efficient operations and excellent customer service • Train new hires and provide ongoing coaching to boost team performance and maintain service standards • Assign daily tasks, monitor execution, and ensure high-quality food preparation and cleanliness • Handle customer concerns professionally, resolving issues to ensure satisfaction and repeat business • Maintain compliance with all food safety, health, and sanitation standards • Operate cash registers, balance tills, and prepare accurate daily deposits • Monitor inventory and assist in maintaining stock levels and order accuracy • Support scheduling processes to ensure appropriate shift coverage and labor control • Communicate shift updates and operational needs with management team • Contribute to achieving sales targets and promote current product specials and upsells

Seneca Polytechnic

BAB, International Business

Seneca College

Bachelor's Degree, International Business

Wisdom High International School - India

High School Diploma, Business/Commerce, General