Harshal Nirmal

About Harshal Nirmal

With over Seven years of experience in IT consulting and software development, I am a passionate and driven associate at Serviceberry Technologies, a leading provider of IT solutions and services. My core competencies include ServiceNow administration, ERPNext implementation, and form design, as well as scripting, testing, and troubleshooting skills. My mission is to deliver innovative and customized solutions that meet the needs and expectations of my clients, while also enhancing my own professional growth and development. I thrive in a collaborative and dynamic environment, where I can leverage my diverse perspectives and experiences to contribute to the team\'s success and the organization\'s vision. Currently, I am spearheading ServiceNow ITAM (IT Asset Management) initiatives, specializing in Hardware Asset Management (HAM) and Software Asset Management (SAM) implementations. I am proficient in ServiceNow scripting, encompassing Client Scripting, UI Policy, UI Action, Catalog Client Script, Catalog UI Policy, and Validation Regex for optimized user experiences and streamlined processes. I am also focused on ServiceNow Automated Test Framework (ATF) deployment on IT Service Management (ITSM), ensuring the reliability and quality of ServiceNow configurations. In my previous role as a Business Development Executive at Bullows Paint Equipment Private Limited, I led consultations and business process analysis to determine ERP needs, resulting in streamlined processes and positive outcomes. I successfully implemented ERPNext modules, including Accounting, Buying, Selling, Stock, HR, Manufacturing, CRM, and Projects. I also developed and configured customized ERP solutions using JavaScript, HTML, and CSS for optimized functionalities. I deployed ERP solutions, including E-Invoice and E-waybill integration, ensuring seamless system integration. I conducted diagnostic tests, resolved issues, and provided end-user support.

Experience

1. Associate

   Accion Labs Formerly- Serviceberry Technologies

   Jun 2022 — Present · Mumbai, IN

   Spearheaded ServiceNow ITAM (IT Asset Management) initiatives, specializing in Hardware Asset Management (HAM) and Software Asset Management (SAM) implementations.* Proficient in ServiceNow scripting, encompassing Client Scripting, UI Policy, UI Action, Catalog Client Script, Catalog UI Policy, and Validation Regex for optimized user experiences and streamlined processes.Leveraging Server-side Scripting, Business Rules, Script Include, and Scheduled Scripting for tailored and automated solutions.* Currently focused on ServiceNow Automated Test Framework (ATF) deployment on IT Service Management (ITSM), ensuring the reliability and quality of ServiceNow configurations.

Education

• Mumbai University Mumbai

  Bachelor of Science - BS, Computer Science

  2013 — 2016