Harshal Jawa
Enterprise Monitoring & Observability Architect | AI‑Enabled Observability | Datadog ↔ ServiceNow | Moogsoft | Azure/AWS/GCP | AIOps Integrations | Kubernetes | Datadog, CloudWatch, Azure Monitor |
- Role
- Associate Consultant at Tata Consultancy Services
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Harshal Jawa
Enterprise Monitoring & Observability Solutions Architect with 16+ years of experience…
Experience
Associate Consultant
Sep 2022 — Present · Bengaluru, IN
Architect enterprise‑scale observability platform integrating Datadog with ServiceNow via APIs, reducing MTTR and eliminating manual triage bottlenecks• Engineer cost‑optimized log pipelines and metric retention strategies, achieving reduction in ingestion costs while maintaining SLO‑critical visibility across 24×7 systems• Deploy synthetic transaction monitoring and APM/RUM instrumentation, expanding proactive detection coverage• Implement Kubernetes cluster‑level telemetry (node/pod/container metrics) with SLO‑driven alerting, reducing false positive alerts• Design cross‑platform event correlation workflows, consolidating alerts into actionable incidents and decreasing alert noise while improving mean time to acknowledge• Standardize observability dashboards, SLO definitions, and ownership mapping aligned with CMDB for clear escalation paths and accountability
Education
Frank Anthony Public School
Secondary
2003 — 2004
M.D.U
Bachelor of Engineering (B.E.), Electronics and Instrumentation
2006 — 2010
Skills
- Business Intelligence
- Integration
- Vmware Esx
- Active Directory
- Unix
- Ehealth
- Netqos
- Virtualization
- Instructor-Led Training
- Microsoft Sql Server
- IT Service Management
- Software Implementation
- Ca Spectr
- Consulting
- Requirements Analysis
- Cloud Computing
- Sap Implementation
- Enterprise Software
- Solution Architecture
- Sql
- Networking
- Software Project Management
- Itil
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