Harshajeet Ray
Chargebacks | Client Relations | Subject Matter Expert | Trainer | Customer Relationship Management (CRM) | MS Office| SaaS | @Revolut. 🚀🚀
- Role
- Subject Matter Expert at Revolut
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Harshajeet Ray
Experienced Client Relations Specialist with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Operations Management, Reservations, Communication, Customer Satisfaction, Customer Retention, Crisis Management and Account Management. Strong business development professional with a Bachelor\'s in Tourism & Travel Management focused in Tourism and Travel Services Management from NSHM College of Management and Technology.
Experience
Subject Matter Expert
Feb 2023 — Present
Delivering exceptional customer support and actively facilitating dispute resolution scenarios- Employing analytical expertise and tailored troubleshooting techniques to effectively resolve customer issues using available tools- Managing and resolving manager escalations and customer complaints in strict adherence to company policies and maintaining the highest quality standards- Continuously updating knowledge base acquired during onboarding trainings and staying informed…
Education
NSHM College of Management and Technology
Bachelor's in Tourism & Travel Management , Tourism and Travel Services Management
Great Lakes Institute of Management
Master of Business Administration - MBA - PGPM
Ram Mohan Mission High School
Secondary Education
Ram Mohan Mission High School
Senior Secondary, Biology/Biological Sciences, General
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.