Harshad Gosavi
Customer Success Manager
- Role
- Customer Success Manager at Lobo Staffing Solutions
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
May 2024 — Present · Pune, IN
Client Company - Tata communications ltdOnboarding new customers: Guide clients through the setup process and ensure they understand how to use the product effectively.Relationship management: Act as the main point of contact for customer issues, questions, and feedback.Product adoption: Encourage usage of features that deliver the most value to the customer.Renewals & retention: Monitor customer health, prevent churn, and support the renewal process.Upselling & cross-selling: Identify opportunities where additional products or services may benefit the customer.Customer advocacy: Encourage happy customers to become case studies, provide testimonials, or refer others.
Education
Savitribai Phule Pune University
Bachelor's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Vector India Institute
Embedded
2019 — 2020
sb patil COE
BE - Bachelor of Engineering, Electronics and telecommunication
2014 — 2019
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