Harshad Dhawale

MarTech Consultant | Ex-KPMG | Adobe Fusion | Marketing AI Automation Expert

Role
Martech Lead at Sprinklr
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

About Harshad Dhawale

As a full-stack digital marketing specialist with a background in web design and a…

Experience

  1. Martech Lead

    Sprinklr

    May 2024 — Present · Bengaluru, IN

    In my role as a MarTech Lead at Sprinklr, I am implementing and optimizing various marketing technologies to enhance customer experience, engagement and drive business growth. Automation Tools - N8N, Make.com, HubSpot, Zapier & LeanData: Build complex automation workflows to improve overall efficiency by automating repeated manual tasks for Marketing operations and Sales Operations.AI Conversational Email Marketing Tools - 6Sense Conversational AI : Implemented and optimized email marketing campaigns using Hubspot and 6Sense Conversational AI, resulting in increased engagement and conversion rates. Enabled team with AI email workflow to qualify a lead with human-like email and email replies. CRO experiments using JS, Optimizely and Google Tag Manager: Running several experiments on website & landing page to increase conversion rate and also to personalize customer journey. Website Page Speed Performance Optimization: Auditing and Optimizing website page speed by improving web core vitals, JS, HTML and CSS. Improved speed by 36% on both mobile and desktop. Applied several methods to decrease TBT, FCP and LCP etc.Customer Data Platform (CDP)- Segment: Successfully managed customer data, to enable marketing operations and sales operations to drive personalized marketing strategies and improve customer segmentation. Data quality checks and integration of Hubspot, Salesforce, Google ads and such MarTech tools.ABM Marketing Tech - 6Sense & Folloze: to enable account-based marketing and drive targeted campaigns.Analytics, Journey Mapping & cohort segmentation- Google Analytics & Amplitude: Conducted in-depth analytics and journey mapping using Google Analytics and Amplitude, providing valuable insights for data-driven decision-making.Sales Technology Tools - Salesloft, LeanData, and Salesforce CRM: Streamlined sales processes and solved complex edge case scenarios within interjection of all the MarTech and Sales tech tools.

Education

  • Kendriya Vidyalaya

    XII, PCM & Computer Science

    2001 — 2013

  • Kavi Kulguru Institute of Technology and Science, Ramtek

    Bachelor's degree, Mechanical Engineering

    2013 — 2017

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Harshad Dhawale — Martech Lead at Sprinklr in Bengaluru, KA, IN | Unifers