Harshad Chavan
Director | Strategic Technology Leader - Infrastructure Program Management Expert - Cloud Infrastructure Service & Operations Delivery Specialist – Continuous Improvement Mindset
- Role
- Director at Capgemini
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Harshad Chavan
Leadership in IT Transformation: As a results-driven leader with a proven history of managing complex IT cloud and infrastructure transformation programs, I delivered high-impact solutions for UK financial sector clients. Overseeing a multi-million Euros portfolio, I consistently aligned innovative technology solutions with strategic business objectives, driving measurable results and client success. Mastering Large-Scale Project Delivery: I excelled in steering large-scale projects from inception to completion, ensuring they met or exceeded business goals. Leveraging expertise in ITIL best practices, I optimized service delivery processes, enhancing operational efficiency while fostering seamless transitions. Empowering High-Performing Teams: By leading people management initiatives, I built and nurtured high-performing teams that consistently delivered excellence. Through collaboration and stakeholder engagement, I cultivated cross-functional synergy, ensuring the smooth execution of IT infrastructure solutions tailored to client needs. Driving Operational Excellence and Risk Mitigation: Recognized for meeting project milestones on time and within budget, I mitigated risks effectively while ensuring continuous service improvement. My ability to balance innovation with precision consistently resulted in enhanced client satisfaction and operational excellence. Championing Innovation and Collaboration: Passionate about delivering transformative technology solutions, I thrived in creating an environment that encouraged innovation and teamwork. My dedication to excellence positioned organizations for long-term success in competitive, evolving markets.
Experience
Director
Jul 2025 — Present · Mumbai, IN
As a seasoned leader in portfolio and service delivery management, I have successfully steered multi-technology and multi-tower engagements worth multi-million dollars annually. My expertise lies in consistently exceeding service expectations, with a remarkable success rate in RUN services delivery while maintaining contractual deliverables, SLAs, and quality standards. Through strategic efficiency plans, I have driven cost optimization, enhanced operational capabilities via automation and transformation initiatives, and ensured seamless alignment with organizational goals by refining standardized policies and processes.With a keen focus on governance, risk mitigation, and compliance, I have improved scalability and efficiency across delivery frameworks, directly contributing to revenue growth and margin optimization. My ability to nurture high-value client relationships, resolve complex challenges, and convert successful engagements into future opportunities has boosted profitability and competitive positioning. Passionate about fostering talent development and succession planning, I have led global community initiatives and cultivated collaborative vendor and third-party relationships to ensure delivery excellence and sustainable growth.
Education
S H Jondhale Polytechnic
Diploma in Engineering , Digital Electronics
1998 — 2001
University of Mumbai
BE, Electronics and Telecommunication
2001 — 2004
Skills
- Project Management
- Itil Certified
- Itil
- Managed Services
- Sdlc
- Solution Architecture
- Pmp
- Pre-Sales
- IT Service Management
- Service Delivery
- Global Delivery
- Requirements Analysis
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