Harsha Balur

About Harsha Balur

Most enterprise AI pilots never make it to production. The technology works in the lab. The business case makes sense on paper. But somewhere between POC and go-live, the whole thing stalls. That’s where I come in.Over 11 years at Accenture, I’ve architected and delivered SAP BTP and Generative AI solutions across Retail, Life Sciences, Energy, Finance, and Consumer Goods — helping 20+ clients move from AI ambition to deployed, revenue-generating systems. I’m 3x SAP Certified (BTP Solution Architect, BTP Cloud Application Programming, Generative AI with SAP), 1x in DataBricks, 1x in Google Cloud and hold 4x Microsoft Azure certifications.I specialize in the intersection of SAP Business Technology Platform and AI — specifically: designing production-grade Generative AI architectures on SAP BTP (RAG, AI Agents, Joule integrations), building enterprise bots and conversational AI that actually get adopted, and bridging the gap between product strategy and technical execution so AI investments deliver measurable business outcomes.Most architects hand you a technical blueprint. I come with an MBA in Product Leadership, 2 Accenture Celebrates Excellence(ACE) Awards, and a track record of shipping solutions that users actually adopt. I don’t just build it — I make sure it works for the business.If your organization is exploring Generative AI on SAP BTP and wants to get the architecture right the first time, let’s connect. I’m always open to a conversation.

Experience

1. SAP Btp Solution Architect & Genai Lead

   Accenture

   Apr 2021 — Present · Bengaluru, IN

   Led the design and delivery of Generative AI and SAP BTP solutions across 20 enterprise clients in Retail, Life Sciences, Energy, and Finance — driving measurable business outcomes through AI-powered automation, intelligent bots, and agentic architectures.Architected a GenAI-powered enterprise bot on SAP BTP for a global pharmaceutical client, reducing processing time by 60% and saving 75-100 hours/month in manual effort.Designed and deployed SAP BTP extension solutions integrating Joule, RAG pipelines, and AI Core — enabling around business users to interact with SAP data through natural language, cutting reporting turnaround from 100 days to 100 hours.Earned 3 SAP certifications (BTP Solution Architect, BTP Cloud Application Programming, Generative AI with SAP) and recognized with 2x Accenture Celebrates Excellence Awards for AI Innovation and Automation category.

Education

• Institute of Product Leadership

  Product Management

• Don Bosco

  Distinction with 90%

• B V B College of Engg. & Technology, HUBLI

  Bachelor of Engineering (B.E.)