Harsha M.
Technical Program Manager | Bridging Engineering, Design, and Psychology
- Role
- Technical Program Manager at Accenture
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Harsha M.
I\'m a Technical Program Manager and Technical Designer with a passion for building…
Experience
Technical Program Manager
Jul 2022 — Present · Seattle, WA, US
Earned a perfect 200/200 Net User Satisfaction score twice from major tech clients for delivering high-quality program management on commercial iOS and web apps. Partnered with service engineers to automate business data pipelines, accelerating pilot rollouts and eliminating 1,800+ hours of manual work. Created a data maintenance strategy and identified 20+ pain points through product analysis, supporting long-term goals for full automation and feature enhancements. Analyzed SQL Server schemas to ingest business data into a new web app, enabling core functionality for pilot users. Led customer feedback triage with engineering leads, managing backlog of bugs and feature requests—contributing to a 35% premium conversion rate among active users. Established bug triage standards and built dashboards that improved team agility and drove resolution of 600+ accessibility bugs pre-launch. Prepared regulatory review materials for European Works Councils, securing web application approval across 10 countries. Delivered scalable templates and guidelines for Works Council submissions, enabling successful approval of a companion mobile app in all 10 launch countries.
Education
University of Washington
Computer Science Coursework
2016 — 2017
Purdue University
Minor
2018 — 2022
Purdue University
Game Development, Computer Science, Psychology/English
2018 — 2022
Georgia Institute of Technology
M.S
2025 — 2028
Bellevue College
Associate in Arts & Sciences
2016 — 2018
Skyline High School
High School
2014 — 2018
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