Harsha de Silva
Customer Service Specialist @Dulux Paints
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WORK HISTORY
Customer Service Specialist @Dulux Paints
CA
Achievements • Scored 97% during a discreet inspection conducted by mystery shoppers to rate the quality of service • Appointed as the Health and Safety Officer • Won star awards for exceptional performances and was frequently rewarded for achieving group targets Duties performed • Interviewed customers -personal/phone-to make recommendations on coating solutions • Invoiced,received and despatched merchandise - Used POS software to manage credit and payments • Opened and closed the sales outlet and maintained product displays and catalogues • Ensured the showroom and storage areas were always presentable and in safe condition • Implemented and supervised regulatory health and safety measures applicable to work stations
EDUCATION
University of Peradeniya, Sri Lanka
Bachelor of Science - BSc
Sheridan College
Diploma
ABOUT HARSHA DE SILVA
I possess skills in a range of spheres such as international business, logistics, technical sales, marketing, event management and customer service. My proven multi tasking capabilities in setting up startups, along with my exposure to manufacturing and warehousing makes me a valuable asset to a company. I have been successfully liaizing between clients and engineering staff in tailor-making products of a technical nature.
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