Harsh Patel
Infrastructure Specialist @Eq Bank
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WORK HISTORY
Infrastructure Specialist @Eq Bank
Toronto, ON, CA
EDUCATION
Seneca College
Advance Diploma
McMaster University
Bachelor of Technology
SKILLS
ABOUT HARSH PATEL
IT Analyst with over 5 years of hands-on experience supporting enterprise IT environments and driving process improvements through automation. My expertise includes privileged access management, endpoint security, Active Directory/Azure AD, and PowerShell scripting. I’ve worked across financial services and MSPs, providing advanced technical support, streamlining IT operations, and mentoring junior staff. I thrive in environments where I can combine problem-solving with automation to improve efficiency and security. Whether it’s reducing ticket resolution times, implementing IT audits, or leading device lifecycle management, I bring a practical, user-focused approach to every challenge. In the pursuit of my Bachelor of Technology at McMaster University, I am honing my skills in software engineering, complementing my practical experience with a solid theoretical foundation. I am driven by a passion for technological innovation and the pursuit of excellence in providing top-tier technical support, underpinned by a Microsoft Certified: Azure Fundamentals certification.
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