Harsh Vardhan

About Harsh Vardhan

Senior Business Analyst with 12+ years of experience in AI, Data Science, Generative AI, and enterprise BI/ETL platforms. Experienced in translating complex data into business value, delivering revenue growth, cost savings, and automation initiatives while leading cross-functional teams to build and deploy scalable AI solution· Designed agentic AI workflows that automated multi-step customer tasks, increasing task completion rate to ~82%. Designed Vector DB based RAG pipelines integrating enterprise knowledge bases with LLM systems.· Developed recommendation and forecasting models with efficiency of ~87% · Developed scalable data pipelines and ETL frameworks supporting analytics and AI models.· Reduced manual analytics workload by ~40% through AI automation through scalable solution.· Led a team of data scientists & engineers to deploy LLM-based customer journey command center intelligence tool, reducing support handle time by ~35% and saving substantial revenue.· Worked as a Database Developer to implement Data Warehousing (DWH) which includes Dimension, Facts, Aggregates, Measures, SCD, Data Marts, Cubes, Slicing & Dicing architectures of Data Warehouse· Developed a business case including Statistical model for the organization, which resulted in saving more than US$ 120 Million· Realized 60-70% improvement in monthly data load speeds and increased data volumes through extensive index repair/tuning, query redesign, partitioning & bucketing· Conferred with:o CSD Silver Award in NetApp for outstanding achievement and excellence in driving results in my Data Science and Automation projecto Spot Award (twice) in NetApp for Successful delivery of my LLM based AI Projectso Competency Award (twice) in JC Penney Q2 and Q42•••19 for outstanding achievement and excellence in driving results (twice)o Warrior of the Month Award in JC Penney Apr’19 for taking path forward initiativeo Excellence @ DELL – Bronze Award in Q1 2016 for valuable contribution to the business challenges and driving key initiative

Experience

1. Sr Business Analyst

   NetApp

   Nov 2020 — Present · IN

   Big Data Analytics and Machine Learning and Gen AI Devloper

Education

• West Bengal University of Technology

  B.Tech, Computer Science Engineering

  2009 — 2013

Skills

• Sql
• Data Governance
• Data Warehousing
• Business Analysis
• Ssis
• Etl Tools
• Etl
• Data Quality
• Supply Chain Analytics
• Informatica Analyst
• Retail Analytics
• Ssrs
• Oracle
• Requirements Analysis
• Merchandise Analytics
• Business Intelligence
• Customer Analytics
• Msbi
• Databases
• Data Analysis
• Analytics
• Microsoft Sql Server
• Collibra
• Tableau
• Pl/Sql
• Microsoft Excel
• Olap
• Tsql