Harsh Srinivasan

About Harsh Srinivasan

With over a decade of experience in Digital Workplace solutions, I\'ve helped a few dozen customers onboard, manage and scale complex workloads on mobile and desktop endpoints, across physical and virtual infrastructure. Guiding IT on the journey to the Modern Workplace, adopting hybrid cloud solutions while balancing end user experience and zero trust security, is extremely rewarding. Spearheading a Value Realization program, I\'ve helped numerous external stakeholders define the ROI/TCO of Omnissa solutions, in turn justifying additional spend and increased ARR. Starting at AirWatch and navigating three acquisitions, two spinoffs, and eventual backing by private equity has been an invaluably unique experience that has shaped me into a growth-focused, results-driven team player with a proven track record.

Experience

1. Strategic Customer Success Manager

   Omnissa

   Jul 2024 — Present · New York, NY, US

   Leverage vast experience in the endpoint management space to develop and influence corporate IT strategy for 10+ premier customers, spanning 500K+ endpoints and 15K+ virtual desktops- Facilitate license adoption, use case expansion and demonstrate high value features to deepen customer relationships- Collaborate with Executive Leadership, Product Management, Solution Engineering, Cloud Operations, Account Services, Renewals and Global Support to ensure an exceptional customer lifecycle experience- Champion customer product requests, roundtable and advisory board participation, and beta program involvement to create customer references.

Education

• Georgia Institute of Technology

  Bachelor of Science (BS), Industrial Engineering

  2010 — 2014

Skills

• Data Analysis
• Microsoft Office
• Html
• Python
• Sql
• Java
• Logistics
• Advertising
• Public Speaking
• Enterprise Software
• Visual Basic
• Leadership
• Supply Chain
• Ms Office
• C++
• R
• Competitive Analysis
• Photoshop
• Powerpoint
• Microsoft Excel
• Management
• Matlab
• Analysis