Harsh Shekhar
Technical Support Engineer at HCL Tech
- Role
- Analyst at Capgemini
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Harsh Shekhar
I’m an IT professional with hands-on experience in Service Desk operations…
Experience
Analyst
Nov 2022 — Present · Lucknow, IN
Working at HCL since November 2022. My job role includes providing technical support over Remote Session to the customers. Skills: IT Service Management, Citrix Workspace, Printer Support, Scanners, Incident Management, Request Management, Ticket Audit, ServiceNow, Technical Support, Resolving Issues, Problem Solving, Interpersonal Skills, Documentation, Desktop Computers, Analytical Skills, Remote Desktop, Office365, Network Troubleshooting, Group Policy, Computer Hardware Troubleshooting, Active Directory, Tech Savvy, Written Communication, Windows, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel, Desktop Support, Communication
Education
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
B. Com
2019 — 2022
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