Harsh Sharma

About Harsh Sharma

I have been system center administrator for over 10+ years; of which I have had the…

Experience

1. Sccm & Intune Administrator

   Accenture

   Jul 2021 — Present

   Working as SCCM & Intune Technical Lead in a shared service delivery Engagement for Desktop Management Solutions.• Working as an SCCM Administrator managing multiple projects and responsible for managing SCCM of all infrastructure aspects. Also troubleshooting any related issues for clients, servers globally.• Working to ensure smooth and proper Knowledge Transition from client previous vendor to Accenture and ensure all the transition documents in place along with customer approved SOW document.• Ensured the SCCM installation is configured and maintained for optimal performance.• Responsible for Software Update Management for client’s infrastructure (Workstations/ Serves). • Working to resolve the patch vulnerability on clients and servers using different scanning tool such as Insight VM, Qualys etc.• Completed Migration of Antivirus from Symantec Endpoint Protection to Defender (SCEP).• Managing Windows 10 version upgrade using feature update.• Managing OSD such as creating task sequence, creating WIM, Injecting monthly updates, Driver packages for different hardware and models.• Ensured the SCCM installation is configured and maintained for optimal performance.• Conducting technical sessions with team once a week and ensured to document the knowledge base document to ensure for smoothly completing BUA activities.

Education

• Delhi University

  Bachelor's degree