Harsh Shah
Information Systems Specialist | Master of Science in Computer Science
- Role
- Tech Support Specialist at Morongo Unified School District
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Harsh Shah
IT Specialist with a strong foundation in systems administration, user support, and…
Experience
Tech Support Specialist
Morongo Unified School District
Aug 2023 — Present · Yucca Valley, CA, US
Provide technical support for over 1,500 users, addressing help desk incidents, connectivity, software, and hardware issues.Configure user profiles, track and monitor hardware/software, coordinate repairs and replacements.Administer Microsoft AD and Group Policy for user account lifecycle, security policy enforcement, and OU management.Monitor DNS, DHCP, and GPOs across distributed locations to ensure reliable name resolution and dynamic IP allocation.Collaborate with the network team to enforce compliance, secure authentication protocols, and maintain access governance.Manage SCCM imaging, application deployment, and system updates to ensure seamless IT operations.
Education
California State University-San Bernardino
Master of Science - MS, Computer Science
St. Xavier's College
Bachelor of Computer Application, Computer Science
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