Harsh Sahu

About Harsh Sahu

With a strong academic background, I hold a Master of Business Administration (MBA) degree with a specialization in Human Resource and Marketing from Sage University, Bhopal. Additionally, I have completed a Bachelor of Commerce (BCom) degree with a focus on Advertising from The Bhopal School of Social Sciences.Throughout my career, I\'ve excelled in HR practices and managed diverse responsibilities as an Executive Assistant in Human Resources at #Jigyasa Livelihood Promotion Micro Finance Foundation. My role encompassed maintaining employment records, managing compensation packages, administering benefits, handling employee paperwork, and resolving disputes.My dedication to employee growth and development is evident in my involvement in conducting onboarding seminars and delivering comprehensive training sessions to new recruits. As an HR professional, I have continuously worked towards bridging the gap between senior management and employees, ensuring open channels of communication and fostering a positive work environment.My expertise lies in a strong recruitment process. I excel in identifying top talent, efficient staffing, and aligning new hires with company needs and budget. I am dedicated to ensuring compliance with company directives, regulations, and health and safety protocols.In addition to my professional qualifications, I hold an Advance Excel certificate, enhancing my ability to analyze data and streamline HR processes, thereby contributing to the overall growth of the organization.As an HR professional, I am driven by a vision to create an industry-level impact, where organizations thrive through their most valuable asset - their people. I firmly believe that effective HR practices are instrumental in achieving this vision and transforming businesses into high-performing and employee-centric entities.

Experience

1. Teammate

   TaskUs

   Jun 2024 — Present · Indore, IN

   Manage multiple functions to enhance both customer and client experiences, ensuringseamless, live support throughout every interaction.•Address initial inquiries and resolve complex issues, overseeing the end-to-end process todeliver timely and effective solutions.•Provide specialized FinTech Support, utilizing cutting-edge technology to offer instantsolutions for payment processing, refunds, and financial services.•Foster customer satisfaction, trust, and long-term loyalty by delivering high-quality supportand solutions that meet customer needs.

Education

• Sage University Bhopal

  Master of Business Administration - MBA

  2021 — 2023

• The bhopal school of social sciences

  Bachelor of Commerce - BCom

  2018 — 2021