Harsh Patel
Specialist,network & Technology @Bell
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WORK HISTORY
Specialist,network & Technology @Bell
London, ON, CA
Augment IP pools to accommodate customers and in company migrations.*Direct team into different migrations steps, reclaiming of the leftovers.*Managing core network elements from a capacity and utilization perspective which includes adding new hardware, triggered by strategic work, by growth or by customer demand.*Managing core network elements from a facilities perspective which includes adding or augmenting links and facilities based on thresholds.*Working with our planning partners to deliver new strategic programs and providing inputs to capital requirements.*Working with the associate teams to implement provisioning work and work deployment.*Working with our provisioning technicians to implement new hardware or facilities based on proper change guidelines.*Managing capital budgets to meet yearly targets and providing inputs for future budgets.*Understanding and familiarity with engineering guidelines for different technologies.*Working with management teams to implement continuous improvement initiatives for better efficiency with existing processes and tools.*Remaining current with evolving telecommunications and IT technologies.
EDUCATION
Mohawk College
computer systems technology network engineering and security analyst , Computer Systems Networking and security analyst
ABOUT HARSH PATEL
Hi, talking about me! Competent, reliable, service-oriented professional with hands-on experience in delivering unmatched technical support to augment the end-user experience. Adept at optimizing an enterprise’s system infrastructure performance by executing installation, configuration, integration, troubleshooting, and maintenance for computer networks and operating systems to meet service level agreements. • Leverage understanding of the Information Technology Infrastructure Library (ITIL) best practices and established procedures in performing network and system administration to mitigate risks, improve the company’s IT operations, and ensure quality customer service delivery.• Skilled in installation, configuration, relocations, troubleshooting, repair, and maintenance of computer networks and systems.• Ability to assemble new systems and work with the management in devising a disaster recovery plan to recover and backup systems.
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