Harsh Mondi
Product Engineer @Frootle India Private Limited
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WORK HISTORY
Product Engineer @Frootle India Private Limited
Mumbai, IN
Frootle India is a premium partner for global brands in Lifestyle, Wellness, Home & Kitchen appliances, managing sales, demos, installations, and after-sales services for leading brands like Ecovacs.Key Responsibilities: • Provide technical support and troubleshooting for Ecovacs robotic vacuum cleaners to ensure seamless customer experience.• Coordinate with Ecovacs customers, field engineers, and service technicians to deliver timely service within set TAT.• Handle end-to-end service requests including diagnosis, resolution, and follow-up for customer satisfaction.• Monitor robot performance, identify recurring issues, and recommend preventative maintenance measures.• Conduct demos for customers, guiding them in safe and effective usage of Ecovacs robotic vacuum products.
EDUCATION
Bhavans College
HSC
Victoria High School Mumbai-16
SSC
Vidyalankar Institute of Technology, Mumbai
Bachelor of Engineering - BE, Electronics
ABOUT HARSH MONDI
Ambitious and skilled Engineer with a strong background in designing and implementing solutions for tough engineering problems. Proven success in projects, problem-solving, and teamwork. Experienced in using advanced technologies to improve processes and boost efficiency. Looking for a challenging role to apply my expertise and create innovative engineering solutions.
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