Harsh Kumar Patel

About Harsh Kumar Patel

Analytical, organized, detail-oriented operations specialist with expertise and experience in the e-commerce and Food Tech industries. Collaborative team player with an ownership mentality and a track record of delivering the highest quality solutions to resolve challenges and propel business growth.Embrace changes and have the ability to work well both independently and as part of a team. I constantly upgrade my knowledge and skills to make a difference in whatever I do. Motivated and focused on streaming service procedures, consistently satisfying clients, building loyalty, and driving retentionprocesses.

Experience

1. Operations Specialist

   Checkmate

   Nov 2023 — Present

   Oversee and manage a portfolio of leading restaurant brands across global markets, with a focus on driving operational efficiency and business growth. Collaborate closely with a diverse range of partners, including POS providers (Toast, Focus, Revel), third-party ordering platforms (Uber Eats, DoorDash, ezCater), and first-party direct-ordering solutions. Serve as a strategic liaison between brand partners and internal stakeholders to identify opportunities for operational enhancements and relay insights to senior leadership for product and feature development. Known for leveraging cross-functional collaboration and data-driven insights to optimize performance and elevate partner satisfaction.

Education

• Lalit Narayan Mithila University, Darbhanga

  Bachelor of Science - BS

  2018 — 2021