Harsh Kumar
Sr. Excutive CRM Landmark, EX- Smartworld TL Customer Care service, smartworld CRM excutive, EX-pre-sale’s excutive marketing smartworld developer - EX- milestone reality
- Role
- Senior Executive Crm at Landmark GOC
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Harsh Kumar
Since joining Landmark as a Senior Executive in February 2026, I have contributed to collaborative CRM initiatives aimed at strengthening customer relationships and improving onboarding experiences. My role focuses on customer success, cross-functional coordination, and efficiently managing multiple priorities to enhance overall client satisfaction.Previously, at Smartworld Developers, I supported customer care operations within a team leadership environment, with a strong emphasis on managing high-net-worth clients and delivering exceptional service. I am driven by strategic growth, operational excellence, and building long-term value through customer-centric roles.
Experience
Senior Executive Crm
Feb 2026 — Present · Gurugram, IN
Since joining Landmark as a Senior Executive in February 2026, I have contributed to collaborative CRM initiatives aimed at strengthening customer relationships and improving onboarding experiences. My role focuses on customer success, cross-functional coordination, and efficiently managing multiple priorities to enhance overall client satisfaction.
Education
Kanpur University, India
Bachelor of Arts - BA, English Language and Literature/Letters
Allahabad board
High school , English Language and Literature/Letters
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Bachelor of Arts - BA, English Language and Literature/Letters
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