Harsh Chachra
Senior Program Manager | Cloud Strategy | IT Transformation | Cross-Functional Leadership
- Role
- Senior Technical Program Manager at Oracle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Harsh Chachra
Senior Program & Delivery Manager with 11+ years of experience leading enterprise…
Experience
Senior Technical Program Manager
Jun 2022 — Present · Gurugram, IN
Oracle\'s Cloud Engineering team collaborate with customers on go-live strategies to move workloads to OCI.• Product Strategy & Roadmap: Partnered with sales, engineering, and customer teams to define go-live and migration strategies for Oracle Cloud Infrastructure (OCI). Gathered customer pain points, validated requirements, and influenced product teams to enhance migration tools and cloud offerings.• Cross-Functional Leadership: Led collaboration between sales, product, UX, engineering, and global support teams to ensure smooth cloud adoption and seamless customer go-lives. Acted as a bridge between customers and internal teams to align priorities with product vision.• Product Launch & Enablement: Developed go-live playbooks, migration methodologies, and success frameworks that enabled sales and customer success teams to accelerate OCI adoption. Created enablement assets to guide customers and partners through best practices.• Customer & Partner Engagement: Acted as a trusted advisor to customers and partners, helping them adopt OCI best practices, optimize workloads, and transition mission-critical applications to production. Evangelized product capabilities during migrations and engagements.• Incident & Risk Management: Managed critical escalations during production cutovers and cloud migrations by coordinating with product, development, and support teams. Implemented proactive risk mitigation strategies to ensure reliable and secure customer transitions.• Market & KPI Insights: Captured customer requirements and provided feedback to product teams to influence roadmap priorities. Developed operational metrics to track adoption, SLA adherence, and customer satisfaction, using insights to improve OCI product and migration efficiency.• Operational Excellence: Standardized migration processes, reducing support overhead and time-to-value for customer onboarding. Drove continuous improvements that strengthened OCI offerings and customer trust.
Education
Lucknow Public School
High School,Science Stream,10th-82.4%,12th-89.2%
T A Pai Management Institute, Manipal
Post Graduate Diploma In Management
2016 — 2018
Shri Ramdeobaba Kamla Nehru Engineering College, Katol Road
Bachelor of Engineering (B.E.), Electronics Engineering
2009 — 2013
Skills
- Microsoft Word
- Teamwork
- Engineering
- Event Planning
- Social Media
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