Harsh Bhatia
- Role
- Executive Vice President - Delivery Excellence at IGT Solutions
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Harsh Bhatia
Work Experience With a comprehensive background spanning 35 years across diverse…
Experience
Executive Vice President - Delivery Excellence
Oct 2023 — Present
In this role, I will be overseeing five key functions on a global scale: Transition, Quality Assurance, Lean/Six Sigma, Workforce Management & Training. My focus is on enhancing our delivery processes to achieve exceptional performance, ensuring smooth execution, and surpassing client expectations. I am tasked with establishing standardized global processes across various delivery centers in Asia, Africa, Europe, and the Americas.
Skills
- Business Process
- Team Management
- Performance Management
- Operations Management
- Management
- Pre-Sales
- Training
- Bpo
- Transition Management
- Strategy
- Outsourcing
- Change Management
- Service Delivery
- Business Strategy
- Leadership
- Global Delivery
- Business Process Outsourcing (Bpo)
- Vendor Management
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