Harsh B.
Enterprise Salesforce Technical Success Leader | Former Salesforce Senior Success Engineer | Service Cloud | Integration & API Strategy | Data Cloud & AI
- Role
- Principal Consultant at Infosys
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Harsh B.
I am an Enterprise Salesforce technical leader with 13+ years of experience, including 10+ years in the Salesforce ecosystem across engineering, architecture, and customer success roles.As a former Salesforce Senior Success Engineer, I’ve partnered directly with enterprise customers to solve complex integration, scalability, and performance challenges while influencing long-term platform strategy.My experience spans Service Cloud, Education Cloud, OmniStudio, and integration-heavy architectures involving API-led connectivity and enterprise data models. I work closely with senior IT and architecture stakeholders to drive adoption, improve platform stability, and accelerate time-to-value.I am particularly interested in the intersection of Customer Success, enterprise architecture strategy, Data Cloud, and AI-driven transformation within the Salesforce ecosystem.
Experience
Principal Consultant
May 2024 — Present
Enterprise advisoryStakeholder engagementAdoption outcomesTechnical leadership
Education
L.P.S.C
XII; B.S
1999 — 2007
Technocrats Institute of Technology
Bachelor of Engineering (B.E.), Computer Science
2008 — 2012
International Institute of Information Technology Bangalore
Postgraduate Degree, Artificial Intelligence and Machine Learning
2019 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.