Harsh Arora
Project Management, End User Computing, Incident Management, Service Delivery
- Role
- Senior Manager at SBI Card
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Harsh Arora
A dynamic professional with 16 + years of rich experience in IT Sector with focus on top line and profitability while ensuring optimal utilization of resources in IT sector. Challenging IT Operations. Planned, coordinated, executed IT-related activities, as well as provide administrative direction and support for daily operational activities of the IT department.
Experience
Senior Manager
Feb 2025 — Present · Gurugram, IN
Education
Doctor Bhim Rao Ambedkar University
B-COM, COMMERCE
2007 — 2010
EIILM
Master’s Degree, Information Technology
2011 — 2013
Agra Univ
in Commerce, 2010
2007 — 2010
Skills
- Transition Management
- Business Process
- Team Leadership
- Six Sigma
- Incident Management
- Vendor Management
- Lean Operations
- Resource Management
- Sla
- IT Operations
- Csi
- Active Directory
- Windows Server
- Governance
- Service Management
- Service Desk
- IT Service Management
- Change Management
- Management
- Project Management
- Networking
- Asset Management
- Data Center
- Service Delivery
- Technical Support
- Software Installation
- Business Analysis
- IT Strategy
- Service Improvement Plans
- Team Management
- Problem Management
- Help Desk Support
- Project Delivery
- Quality Management
- Itil Process
- Service Desk Management
- Managed Services
- Outsourcing
- People Management
- Requirements Analysis
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