Harry Parmar

WORK HISTORY

EDUCATION

SKILLS

ABOUT HARRY PARMAR

Have you ever taken over an existing slow growing business, changed pretty much everything about it, and grew it (MoM & YoY) for 5 consecutive years? I have. I did this by aligning my leadership team to support a new approach focused on fitting into the retailer we operated within. At Costco Canada, members pay an annual membership fee to enjoy competitive pricing on quality products and services. Our approach mimics Costco\'s prime directive of making the Costco member, the centre of everything that we do. We offer wireless and residential services to their members in a similar fashion to the products and services offered by their Optical, Pharmacy or Hearing Aid teams. Understanding Costco\'s member demographic has helped us hire candidates who are superior in listening skills and over index in finding solutions for all members. This combined with industry leading PK training has allowed us to flourish in Costco and post record breaking results - year after year after year. Our employees are focused on building member trust, becoming their \"smart\" friend” and fostering a relationship based selling approach. This approach has helped take Costco (an \"also ran\") in the wireless space 10 years ago - to the #1 retail of mobile phones in Canada. For the record, I am an energetic customer focused executive with a history of success in the ever changing worlds of multi-channel big box retail & mobile telecommunications. I am leader who has enjoyed a solid history of success in Fortune 100 settings, both domestically & internationally and someone who most recently has successfully led cultural change in his organization in order to take advantage of a significant growth opportunity. I am also an individual who has demonstrated superior business acumen and the ability to move large corporate initiatives forward and consistently garner better than forecasted results. A leader who has successfully led numerous multi-million dollar negotiations, managed multiple business portfolios, some of which generated revenues in excess of $3/4B & led teams of 600+ employees. Finally, I am a coach who is committed to providing responsibility/accountability-focused leadership and a strong proponent of garnering results through a positive thriving culture, the \"right\" behaviours and employee engagement. I am someone who genuinely enjoys positively impacting the careers of others around me and “Planting Trees Under Whose Shade I May Never Sit”