Harry C.
Technical Analyst at CGI Federal | Security+ | CC
- Role
- Technical Analyst at CGI
- Location
- Fairfax, VA, US
- LinkedIn followers
- 500 followers
About Harry C.
Technical Analyst with 3 years of experience supporting CGI Federal’s Momentum® systems, including FedRAMP-compliant environments and client-facing demo environments. CompTIA Security+ certified, with a solid foundation in enterprise software support, cloud infrastructure, and cybersecurity.
Experience
Technical Analyst
Sep 2022 — Present · Fairfax, VA, US
Communicated directly with clients to resolve technical issues with Momentum® through patching, debugging, and troubleshooting; successfully resolved over 110 client tickets, ensuring timely and effective support• Headed FedRAMP support across six environments, analyzing Nessus scan results and patching third-party software vulnerabilities to maintain compliance with a 99% timely patch rate• Mitigated hundreds of CVEs annually by identifying and remediating vulnerabilities in third-party applications, strengthening overall security posture• Supported five demo environments and personally built one from the ground up across Momentum® versions 8.1.4 and 8.2.4, ensuring reliable client demonstrations• Authored and maintained 20+ technical guides for clients and internal teams, improving knowledge sharing and operational consistency
Education
University of Maryland Global Campus
Master of Science - MS, Cyber Operations
James Madison University
Bachelor of Business Administration - BBA, Computer Information Systems
2018 — 2022
Dominion High School
Advanced Studies Diploma
2014 — 2018
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