Harry Ravese
Facilities Service Manager at City Wide Facility Solutions
- Role
- Facility Services Manager at City Wide Facility Solutions
- Location
- Easton, PA, US
- LinkedIn followers
- 500 followers
About Harry Ravese
Strong background in account management, customer service, and sales.
Experience
Facility Services Manager
Jul 2021 — Present · Allentown, PA, US
Managed all aspects of client relationships, focusing on retention and expansion strategies.• Ensured delivery of high-quality services to meet client satisfaction standards.• Negotiated and finalized agreements for additional services with clients, fostering mutually beneficial relationships.• Oversaw facility management for over 60 buildings, ensuring compliance and efficiency.• Led client projects from initiation to completion, delivering results on time and within budget.• Maintained adequate staffing levels to meet client needs, optimizing team performance.• Developed and managed an inspection schedule, ensuring thorough assessments and timely resolution of issues.• Gave training and development for managers in collaboration with providers and contractors.• Led all steps of the recruitment process, from sourcing to onboarding, to build high-performing teams.• Executed tailored schedules for each client, optimizing service delivery and maximizing client satisfaction.
Education
Thomas Edison State University
Bachelor of Arts - BA
2023 — 2024
Temple University
Journalism
2007 — 2010
Skills
- Customer Retention
- Benefits Administration
- Salesforce.com
- Solution Selling
- Small Business
- Outsourcing
- Time Management
- Bpo
- Adp Payroll
- Human Resources
- Wireless
- Mobile Devices
- Telecommunications
- Payroll
- Direct Sales
- Automotive
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