Harry P.

Operations Manager - Support Services @University Hospitals Bristol and Weston NHS Foundation Trust

Bristol, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2022 — Present

Operations Manager - Support Services @University Hospitals Bristol and Weston NHS Foundation Trust

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Leading six key service areas within the Estates & Facilities Division, I oversee a team of 50 and manage a £4m budget supporting a workforce of 1,300. My focus is on operational delivery, workforce development, and improving the employee experience across the division.I’m responsible for:• Centralised Administration – Managing rostering, absence, and procurement processing.• People, Training & Onboarding – Overseeing recruitment, induction, training, onboarding, and apprenticeships.• Residences – Managing staff accommodation, £22m GDV estate housing around 250 tenants.• Communications & Engagement – Leading staff communications, engagement activity, and staff survey improvements.• Assurance & Compliance – Ensuring health and safety compliance across Soft FM and managing cleanliness audits, Efficacy Audit, PLACE, and kitchen safety.• Contracts & Systems – Overseeing all Soft FM contracts and systems with a total annual value of £12m.I bring a practical approach to leadership, with a focus on service quality, efficiency, and people outcomes.

EDUCATION

2017 — 2019

CIPD Qualifications

CIPD Diploma in Human Resources Management, CIPD

2015 — 2015

North Bristol NHS Trust

PRINCE2 Practitioner, Project Management

N/A

Institute of Apprenticeships

Diploma, HR Business Partner/Consultant Apprenticeship

N/A

University of Exeter

Executive MBA, Business Administration and Management, General

ABOUT HARRY P.

A dynamic and strategic operations leader with extensive experience in workforce management, recruitment, and organisational development within the NHS. With a proven track record in operational management, I currently oversee five key service areas in Estates & Facilities at one of the largest NHS Trust’s in the country, managing a team of 50 and a £19 million budget to support a 1,300-strong workforce.My expertise spans centralised administration, recruitment and onboarding, residential management, employee engagement, and assurance & compliance. I am passionate about optimising processes, enhancing employee experience, and driving efficiencies across complex operational environments.With nearly a decade of experience in recruitment and workforce management roles across multiple NHS trusts, I have a deep understanding of talent acquisition, retention, and workforce planning. I thrive in fast-paced, high-pressure environments where leadership, collaboration, and strategic thinking are key to success.I am always looking to connect with like-minded professionals who are passionate about people, operations, and organisational improvement.

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Harry P. — Operations Manager - Support Services at University Hospitals Bristol and Weston NHS Foundation Trust in Bristol, GB | Unifers