Harrison Broyles
Senior Operations Manager at Night Swim Coffee
- Role
- Senior Operations Manager at Night Swim Coffee
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Harrison Broyles
Passionate people leader and operations manager with 8 years of experience, specializing in internal talent development, process building and simplification, and creative problem-solving. TED Talk aficionado and self-prescribed coffee snob with an obsessive LEAN background, uniquely focused on automation & tech stack efficiencies, continuous improvement, and development opportunities. Successfully spearheaded diverse teams in various challenging scenarios, most prominently in the founding of a new coffee concept.
Experience
Senior Operations Manager
Aug 2023 — Present · Charlotte, NC, US
Created comprehensive ‘2024 Strategic Plan’ to save over labor hours and (annually) through automation of administrative tasks- Led initiative to consolidate tech stack and substitute legacy software for curated solutions- Initiated and analyzed variance reporting in labor data to drive decreased labor costs across 13 separate locations by 4.9%(annually)- Developed educational content geared toward new leaders to improve retention percentages and performance outcomes- Utilized value stream mapping and other LEAN techniques to yield a projected 37.5% reduction in store-level administrative costs
Education
Furman University
Bachelor of Science - BS, Business Administration and Management, General
2017 — 2021
Furman University
Bachelor of Science - BS, Sustainability Studies
2017 — 2021
Furman University
Bachelor of Science - BS, Economics
2017 — 2021
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